Chen receives AAMC telehealth equity award

Julia Chen, M.D., clinical instructor of internal medicine, was one of five awardees of the Association of American Medical Colleges' new Telehealth Equity Catalyst “TEC” Awards. Her program demonstrated a positive impact on barriers associated with telehealth and health technology across clinical delivery and medical training, particularly for underserved and vulnerable populations. 

University of Michigan—GET Access (Geriatric Education on Telehealth)
GET Access, the Geriatric Education on Telehealth Access program, is a medical student volunteer initiative developed in the early months of the COVID-19 pandemic to increase access to and comfort with technology needed for healthcare video visits for older adults. Volunteers contact patients who requested telephone visits, or their caregivers, prior to the clinical encounter. They assess access to video visits through the Mi-Chart (Epic) portal or other platforms, and practice a healthcare visit using patient tailored coaching without time constraints. The program addresses several factors that limit use of video visits by geriatric patients, including tech literacy, portal enrollment and comfort with technology.