Jane Banaszak-Holl, Ph.D., M.A.

Jane Banaszak-Holl
Associate Professor
Public HealthHealth Management and Policy


Dr. Banaszak-Holl’s research focuses on organizational change among healthcare providers and the interorganizational dynamics, environmental and market factors, and strategic planning that lead to organizational change. Her work considers how changes in provider organizations affect the quality and types of services that individuals receive. In addition, her work examines how social factors affect health outcomes and transitions in care for elderly with disabilities. Other work is evaluating health outcomes of the recent growth in corporate chains, methods for facilitating adoption of best practices among late adopters in healthcare, the patterns of functional change for nursing home residents targeting points for service intervention, women and social support in the nursing home, and marketing of quality among nursing homes.

  • Ph.D., Sociology, Cornell University
  • M.A., Sociology, Cornell University
  • B.A., Sociology, University of Chicago

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U-M Academic Affiliation(s)

Collaborating Centers & Programs

Featured Member Profile

What are you thinking about?

How do we generally improve collaboration, coordination and efficiency in the delivery of long-term care services and how can we characterize meaningful improvements in daily living for seniors living in long-term care or receiving routine care for impairments in daily living skills? Also, more general to the healthcare delivery system, what are the most effective ways to improve quality in care delivery across settings and can we develop better guidelines for building quality improvement processes.

Why is this interesting to you?

The population of seniors is increasing and yet, we face persistent problems in quality of care and in addressing chronic care needs of seniors. Care is challenging because needs are complex in this population and because people often need a mix of social and healthcare services. Service delivery for seniors includes a combination of helping individuals transition to living arrangements in which they can live happy and healthy lives and that provide the best setting in which to provide clinical services for their health needs.

Some chronic conditions such as dementia and the development of physical limitations lead to declines in general health that inevitably have even worse consequences, such as institutionalization and low overall quality of life. Despite our knowledge of the growing needs for these populations, these chronic conditions are made even worse by poor communication regarding their consequences, poor transitions in care in which family and patient concerns are not adequately addressed, and poor quality of care because staff are not given adequate training or time to address patient needs.

To me, the challenge is to provide care that helps those with chronic needs, and particularly those facing long-term declines in health, to positively focus on the incremental improvements in quality of life that they can achieve and in finding opportunities to positively experience daily activities.

What are the practical implications for healthcare?

  1. Make transitions in care a positive opportunity in which family and patients are directly involved in developing new goals and routines that contribute positively to the experiences of those with long-term health problems.
  2. To develop better educational materials and training more generally for long-term care provider staff that challenges them to interact more positively with those needing care and their families.
  3. To provide the necessary business model and tools to change how long-term care providers treat those needing care and their families.
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